The Mirage Resort Alexandra Headland

Our 8 day stay at mirage Alexandra Headlands was perfect, great resort, super clean, stunning gardens, magnificent ocean views, pristine pools including spa, lap pool, kids pool with waterfall and a huge pool to accommodate all ages. Management staff were visible constantly and extremely friendly and helpful. The resort is modern and very well maintained, as there is a huge array of hotels on the Sunshine Coast, it’s hard to choose, you will not be disappointed here at the Mirage. Beautiful coast line beaches that a patrolled The location is a winner that’s for sure, walking distance to little convenience store if you run out of something, with really fresh sandwiches and prepared meals, 10 minute drive to multi story shopping complex, Mooloolaba shopping strip a 15 minute drive for great apparel shopping, girls you will love this! Alex surf club for meals all day, just a short stroll down the road. Found Th Alex Bar and Grill tonight, less than 5 minute walk great meals at very reasonable prices, right next to the Juan Fifty - multi award winning Mexican restaurant- amazing food and service. And got the best fresh seafood from Mooloolaba wharf 10 minutes down the road They also have freshly cooked seafood. Attending resort staff were all over the torrential rain last night that was dumping into the under ground carpark which is accessible with ease.

Holiday with everything & more. We checked in straight away even though we were super early. Apartment was spotless with everything we could have needed for our 10 night stay. The pool & facilities were incredible & proximity to beach was fabulous. On-site staff the best!

The goods: The accommodation was tidy, the rooms were very big, and the location was excellent. This resort is very good value for money. Unfortunately as stated by many other reviews, this resort is more like a homestay, there appears to be a high number of permanent residents who are extremely entitled and rude. Do not dare talk on the balcony, park in an incorrect spot, or laugh. We caught the resident in tower 2, level 1 unit 8, peaking into our unit and we could see him continually spying on us having lunch on our balcony. He was very shocked when we approached him about his peeping activities.

Don’t stay here. It’s a moneymaking machine for the owners. This was a huge disappointment and we looked for another place to stay after seeing the apartment, but everything was booked. We ended up staying - and survived, but feel ripped off. The price and quality doesn’t match. The apartment was outdated, which isn’t a problem for us. But the apartment was disgusting! I ended up spending my holiday cleaning and the staff didn’t care. No “I’m sorry”, “what can we do” etc. Washer We are traveling for 2 months and I had to use the washer. I had to clean it first and bought several products to do so. It hadn’t been cleaned for a long time. They should buy a new machine, as I’m sure it’s still not clean. Vacuum The same with the vacuum. There was so much dirt and dust on the filter, which clearly showed it doesn’t get changed or cleaned. I had to clean the vacuum to be able to use it to clean the apartment. Curtains This is just not okay. They are filthy. And should have been changed several years ago. I had to vacuum them just to be able to sleep in the rooms. Dust Don’t stay here if you have asthma or dust allergies. There’s dust everywhere. I don’t even want to think about all the dirt in the carpet. I have removed a lot of dust and it made the air better, but had to live with the carpet. Kitchen Kitchen equipment is useless for cooking. We bought a frying pan etc. to be able to cook. Kitchen cabinets are falling apart. Potato chips (crisps) in the cabinets from other guests. Clearly wasn’t cleaned before we arrived. I was told by the staff that “it was cleaned 4 weeks ago”. Couch Don’t look in the couch. Just don’t. It’s really disgusting and hasn’t been cleaned for years. Stuff under beds and couch We found hair accessories, colors, ball pens, old tissues etc. Go have a look if you dare. Pool Really rough surface - probably to make sure it’s not slippery. Fine for a short stay, but it cut up several feet in our family during the stay. The area looks clean on the surface, but it could be better. Needs equipment to remove leaves etc. And really, I don’t trust the cleaning quality after seeing the apartment. Pool was heated, which was great. Pool rules are not enforced. During our stay guests had several pool parties with loudspeakers playing techno, hard metal etc. for everyone to enjoy - and drinks in the pool - taking up a lot of space in the area where kids can swim. Parking There’s a parking garage, it was fine. Although narrow spaces. Elevator There’s an elevator to the apartment. One day it was out of order. There was an “out of order”-sign on the ground floor, but no signs on the higher floors, which meant we were waiting for it until deciding to take the stairs (fire escape). A bit annoying, but fortunately the elevator was fixed quickly. All in all the area outside of the apartment is maintained to some degree, and is a lot better than the apartment itself. The apartment should have been priced a lot lower since

Our stay at mirage was very pleasant. We found being off the main road was lovely & still very close to everything. We loved the views from 5 th floor & found the apartment to be of good size with everything we needed. The pool area was very clean & most inviting. Will definitely be back

Our extended family including 28 adults and 7 children had a group booking of 9 units. From booking to check in and throughout our stay we were welcomed and well looked after by the management team. The resort is in a great location and the facilities and rooms were lovely, well mantained, clean and well managed. Mirage Alexandra Headland is a great choice for a relaxing break in friendly environment.