LUXEMON GEM HOTEL

Amazing hotel. Wonderful service, Extremely good value for money! Aliya was extremely helpful! I was looking for a touristic place to visit as I only had an hour to spare. She helped me order the Didi and helped me set the locations to come back the hotel on my phone. The rooms are clean with beautiful views, all amenities are available with a pillow menu! The restaurant serves extremely fresh fish(as they have a live fish tank) & delicious dishes. A must in Altay !

Very nice hotel great breakfast, very warm and I will stay here again

Overall, we had a pleasant stay with good service. I requested a room decoration for my husband’s birthday, and the hotel staff kindly helped to arrange it, which we truly appreciated. The hotel also has washer and dryer facilities, which were very convenient . The hotel provides a shuttle bus service to the ski resort, which made getting around very easy and hassle-free. One downside was that we had some parcels delivered to the hotel, and unfortunately one parcel went missing for reasons that remain unclear. However, the hotel staff were very accommodating and helpful — they shared the CCTV footage and made the effort to assist us in investigating the issue. Although the parcel could not be recovered, we appreciated their transparency and effort.

Value for money. We got it at a discount for sure. The room is fancy, heated toilet bowl. The gym only has weights up to 12.5kg and a bench. Large variety of breakfast spread. Highly recommend.

So convenient the room very clean have washing machine

a new hotel.. provides shuttle to the famous ski slopes near by…. Season skier can consider long term apt just below JiangJun ski resort for easier access to the slopes.

非常好的酒店。出行方便，有兩路公共汽車經過酒店。酒店可以接送機。酒店負一樓有個超市， 超市的酸奶和雪糕都好吃。 還有精美的紀念品。 有一個寶石博物館在附近。。。。。阿勒泰是一個適合出遊的城市。

有機場接送 飯店離機場及滑雪場不遠 飯店大又乾淨 叫外送有機器人會送到門口很方便 地下一樓有便利商店 入住三天早餐每天都更換 這點很棒 缺點是1.房間沒禁菸很打人打開門抽菸打牌,整個走道都煙味 2.房間竟然沒冰箱

很有特色的酒店，裝修佈置很用心。房間裏的設施較新，落地窗能看見美麗的賽里木湖景區。早飯選擇不算多，但也過得去。保安大叔會很熱情地幫忙提行李，前台小哥哥也很專業，有需要都能及時迴應。