Hummingbird Guesthouse

In my life I have travelled pretty much anywhere, and stayed in any kind of hotel, from 5 stars to 3 stars, from little hostels to huge resorts and so on… The host of this guesthouse was by far the rudest person I have encountered. I went with my family and the welcome she gave us was just awfully rude and careless, the old lady was clearly only interested in the money as she quite literally rushed to make us pay. Moreover, she disrespected my family with her words as well, unacceptable. I strongly suggest anyone sane reading this to move on to some other place!

We had a horrible experience with Cheryl Heuser the owner. My husband booked in a visiting Christian Pastor and his family for his local Pastor and church for. Cheryl Heuser called him to cancel the booking, yelling at him for bringing this Pastor into her business! He was on the phone with her and I could hear her yelling at him from across the room. At first she said she would reimburse him but it would take 10 days. My husband said he had never heard of such a thing and he was really annoyed that she was screaming at him over the phone. That really made her go crazy and she said fine, she would not reimburse him at all! I told her we would go to the police if she didn't pay us back and she hung up. The total amount of the booking was $667.00 so not insignificant and after listening to her, I'm thinking maybe it should have been 666. Avoid this place at all costs!