Gastnutzer
4. Juli 2024
When we arrived we thought 'wow', beautiful reception area, very posh for us, we were taken to our room by a 'bell boy' - well man which we've never had before! Thought this is great......got to our room to be a bit disappointed tbh. Small room and all I can say is the world's smallest balcony, myself and my fiancé couldn't sit out there together! I pulled back the curtain and the long nets fell down. The shower maintenance definitely needed attention as the shower head was coming loose so just chucking out water. 1 English channel on the TV - News and politics! Tea and coffee making facilities - great but never restocked in our time there neither any cups (we asked downstairs if we could have 2 cups!) Toilet roll we never had replenished either......the cleaners trolley was always on the landing every night so.....we took our own things we'd paid for, if the cleaner can't do his job!! Definitely never encountered things like this before so it was disheartening for a half board and what we'd paid for. First 4 days, WIFI was fantastic, all the way to the beach, after that, they updated it and it went shockingly poor. Food - breakfast was ok.....some odd stuff if you like Cauliflower, Broccoli and chips......eggs if you like them you're gonna love it! Dinner.....hmmmm, would have liked little notes to actually tell you what the food was but nothing, I ended up a bit queezy because I just wanted to know what I was eating, some things looked like tiny brains 🤢 I stuck to salad and potatoes in the end and we ate out in the end - at least we knew what we were eating! Beach - we are beach people but found it very difficult due to the sand not being sand, all I can describe it as is like cat litter! Extremely difficult to get out of the water, constantly sinking, such a shame because it's a beautiful beach literally 10 seconds from the pool which is where we spent some of our time, pools lovely, drinks and food (a la cart) menu was great.....why can't they put that menu indoors?! If you like a busy place then this is it, Alanya town centre 10 minutes walk but it's so busy directly outside then you won't want to go anywhere else. First time visiting Turkey, would we come back? DEFINITELY YES but not here, just over 2 hours transfer aswell, too much travelling especially when the driver has to stop for a break half way. I'd like to say better things but unfortunately this is not a 4 ⭐ HOTEL.
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