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Verifizierte Bewertungen
Lage4.4
Ausstattung4.4
Service4.4
Sauberkeit4.4
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Alle Bewertungen(8)
Positive Bewertungen(4)
Negative Bewertungen(1)
Maxim
Dar Al Luban (Comfort Double Room)
Aufenthalt im Febr. 2025
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 29. März 2025
All was perfect. Very friendly and professional personal; breakfast was delicious and the facilities were amazing. The rooms were very comfortable and we enjoyed our stay.
Übersetzen
Antwort der Unterkunft: Dear Maxim,Thank you for your wonderful review! We are delighted to hear that you had a perfect stay and enjoyed our friendly service, delicious breakfast, and amazing facilities. Your kind words mean a lot to our team, and we’re thrilled that you found the rooms comfortable and had a memorable experience with us.We look forward to welcoming you back to Dar Tantora, The House Hotel in the future!Best regards,Dar Tantora, The House Hotel Team
Gastnutzer
Aufenthalt im Jan. 2025
Single
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. Febr. 2025
I was a bit worried about staying at the hotel with no electricity, taking into account dark rooms and lack of heater, but my experience went above and beyond any expectations. It is perfectly located in one part of the old town, right in the middle of everything. The rooms were comfortable, picture perfect and warm (I arranged for a heater). Staff was kind, attentive and very helpful. Food at the restaurant was delicious. I couldn't have wished for a better accommodation.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for sharing your wonderful experience with us. We understand that staying in a hotel without electricity can be a concern, and we are delighted to hear that your stay exceeded your expectations.We are thrilled that you enjoyed our unique location in the heart of AlUla’s Old Town, and that you found your room comfortable, picturesque, and warm with the heater arranged. Your kind words about our attentive team and the delicious food at our restaurant mean a lot to us.At Dar Tantora, The House Hotel, we are committed to creating authentic and memorable experiences for our guests, blending the charm of heritage with warm hospitality. We are so pleased that we could contribute to making your stay truly special.We look forward to welcoming you back for another unforgettable experience in AlUla.Warm regards,Dar Tantora, The House Hotel Team
Antwort der Unterkunft: 親愛的 Lei,感謝您與我們後續溝通並澄清您的狀況。我們非常欣慰得知您已確認無法確定是否遺失金錢,並選擇不再追究此事。我們始終重視每一位賓客的安全與信任,並致力於提供真誠且周到的服務。如果您覺得合適,也誠摯地邀請您考慮移除或修改原先的評論。該評論可能對酒店的聲譽造成誤解,而您的理解與支持對我們來說意義重大。我們希望未來還有機會歡迎您再次蒞臨,為您帶來真正安心且愉快的住宿體驗。誠摯祝福,Dar Tantora, The House Hotel 團隊
Antwort der Unterkunft: 尊敬的 Bendenniz,感謝您抽出時間分享您的反饋。我們對您在入住期間遇到的不便深感抱歉。Dar Tantora, The House Hotel 的設計旨在反映 AlUla 獨特的文化遺產與寧靜氛圍,其中包括柔和的燈光設計。然而,我們充分理解照明對於客人舒適度的重要性,我們會認真考慮您的意見,確保為所有客人提供更加貼心的體驗。我們非常重視您的反饋,希望將來能再次歡迎您入住,並為您帶來更愉快的體驗。Dar Tantora, The House Hotel 團隊