Bab Al Nojoum – Al Mugheirah Resort

Good experience between the nature with the Arabian gazelle and the songbirds.

This is my first time a can’t describe a place how beautiful it is , quite , calm , super clean caravan , clean bed , hot water. And regarding the staff i think they are the reason to came again they take less than 5 min to bring for us whatever we want , they was friendly and kind with us specially Bukannah , the coffe guy , you really have to try his coffe and date. Am writing this review while my friend is preparing for our last breakfast here. I hope to came again to this place as soon as possible.

Some of the staff seem poorly trained, and our experience celebrating my friend’s birthday here was disappointing. The room we were assigned was so bad, and although they claimed all rooms were booked and couldn’t move us, rooms were still available online. The property was informed in advance of the birthday, but no arrangements were made. We ordered a cake ourselves, but it arrived without “Happy Birthday” on it—a detail that was overlooked, making us feel like they didn’t care. When we raised the room issue with Bilal at the front desk, his response was unprofessional and unsuited to hospitality. There was poor communication overall, with the reception and other staff providing inconsistent information. Despite these issues, two staff members went above and beyond to offer exceptional service: Niven and Naser from the F&B department. Naser was incredibly accommodating and welcoming—he provided us with valuable information about the property and handled all our needs during the stay. He even arranged a complimentary cake for my friend’s birthday, even though it was nearly checkout time, clearly doing his best to make us feel valued. Niven was also very kind and professional. Their efforts truly made a positive difference in our experience. Their exceptional service stood out but couldn’t completely offset our disappointment. Not sure if we’ll be back

All of the employees were so kind m, and they made us feel special. All of them has can do, positive attitude. I love their mood. Nothing to say about the area, it is amazing. We enjoyed our little pool with our babygirl. Restaurant has limited food options yet everyone can find something for themselves.

Our family had a fantastic staycation at Bab Al Nojoum. The rooms were clean and comfortable, the food was delicious, and the staff were friendly and well-trained. We enjoyed our stay and will definitely be coming back. Highly recommended!

Property was away from the city and was very relaxing. Some of the staff was superb. Ami, CC, Bilal was friendly. But the most impressive one was Soliman. The plunge pool was very good. All Inclusive package was a good add-on, but the food was the same every day. Breakfast was very bad. The food was the same, the bread was old and the cheese was dry and old. In the pool, even the water bottles are chargeable despite its all-inclusive pacakge. Sometimes, you have to request the same thing a couple of times. Water bottles are environmentally friendly but not sealed. Bathroom water doesn't drain. Rather, I will have to wait till it dries. Activities are there, but most of the things are not open. You will be just dropped in the activity locations, and you have to figure it out from there. The main pool was very cold, especially the kid's pool. The first day, we were told it would get hot automatically due to the sun. It didn't happened and on the 2nd day, we insisted on making it hot, so they switched on the temperature control. Lastly, despite it being not busy, we stayed for 2 nights all inclusive; for late checkout till 3pm (only), we asked 2 times but only managed to get till 2.30pm. I found it unreasonable, especially since we had lunch also for the same day. Good relaxing stay but lot to improve.