Al Hamra Village Hotel

Das Hotel ist alles andere als bescheiden und sehr teuer. Es hat überhaupt keine 4 Sterne verdient Die Mitarbeiter werden unfreundlich behandelt Die verwendeten Bilder zeigen nicht das Hotel selbst, und das ist der Streich, auf den ich hereingefallen bin. Sie verwenden Bilder eines anderen mit ihnen verbundenen Hotels. Die Hotelzimmer sind sehr bescheiden und begrenzt Sie haben das Hotel mithilfe von Fotos der Alhamra-Residenz umgeleitet, während das Alhamra-Dorf eine andere Geschichte ist! Sie können die Wohnanlage weiterhin nutzen, müssen aber zu Fuß dorthin gehen, da der Kinderwagen kaputt ist! Da es an diesem Ort keinen Aufzug gibt, müssen Sie Ihr Gepäck tragen und diese Treppe benutzen. Ich habe eine Knieerkrankung und leide darunter. Der Router ist im mittleren Alter der Wand, er blinkte die ganze Nacht, sodass wir nicht schlafen konnten! Das ist das Grundbedürfnis eines Menschen nach langen Fahrten! Ich kann diesen Ort nicht empfehlen. Sogar ihre Mitarbeiter haben Einstellung!

I had a wonderful stay at Al Hamra Hotel in Ras Al Khaimah with my family. The hospitality was exceptional, and we were pleasantly surprised when the hotel upgraded us from a Standard Room to a Junior Suite at no extra cost. The suite was spacious, well-maintained, and perfect for a comfortable family stay. The staff was friendly and attentive, ensuring we had everything we needed. The hotel's location, amenities, and service made our stay truly enjoyable. Highly recommended for a relaxing getaway! ⭐⭐⭐⭐⭐

The facility overall is good, and we truly appreciated having access to both Al Hamra Village Hotel and Residences, which gave us the opportunity to enjoy three swimming pools and the beach. We also really enjoyed the nighttime activities at The Frisky Fox bar and restaurant, as they were very entertaining. However, the service was quite poor due to the following: 1. My special request, which I added to my booking, was completely ignored. When I asked the reception, they said they had not been informed. 2. The waiting time at the reception for check-in and check-out was very long. 3. A simple request for a one-hour late checkout was not considered. 4. The food quality was very poor—well below three-star standards—and the staff were very slow in refilling buffet items. There were not enough plates for all guests, and we had to wait a long time to get clean ones. 5. The room was clean overall but extremely small, with the TV positioned awkwardly. We kept bumping our heads into it whenever we tried to reach the wardrobe. Additionally, the AC was very noisy, and the water pressure was very low most of the time. 6. The internet connection was very slow across all facilities.

Good to stay for the Price, Nice pool and correct breakfast k

The staff are helpful and polite, especially evening staff. Thanks to Kiran, public area who talk nicely to us. Recommended him. I stay here 2times and for sure I'll visit back.

The room was super small and nothing like advertised on the picture. The AC was full with dust. Has not been cleaned for probably years. Got sick while staying there. Housekeeping did not changed the bed sheets even once while i stayed there for 5 nights. Asking the hotel staff to switch room was not possible. Had to make a new booking and they advised us not to do it with them selves but via trip.com because it's cheaper then booking with them directly?? I had a 11 night stay there but checked out at the fifth day and found another hotel. How can this hotel calls itself a 4 star hotel while there is serious lack of maintenance and service level is horrible... Please Avoid this hotel at all and spent your money at a nicer hotel.