Royal Hotel Odate

We stayed two nights. It was a great experience. Room itself is good, bed is comfortable. Got onsen and free half portion of ramen and rice after 7:30pm, which is a bonus. Ramen is delicious. However, service for a part-time staff (a girl) was bad! This is the first time we experienced such bad service in Japan. First, her greeting was mean and rude, with no smile on her face and kind of ignoring the customer. Second, after we got the room key and get ready to take the elevator, we didn't know the way. She just kept ignoring us which a normal staff would show you the way to the elevator right after finished check-in. Lastly, after we entered into the room, we found out that the toilet seat was loosen. So we went down to the lobby to tell her about these. She was so unhelpful that she did not even want to come up to our room to see what happen, but just tild us to use the toilet in the lobby instead! At the end, luckily there was another senior full time staff just on duty, we told him about this, and he immediately went up to our room to see what happen. Will give this senior staff a 5 star. So other than that part-time staff (girl), all were pretty good.

Good😊

一間位於大館站及秋田犬之里附近的酒店，職員都很有禮貌，服務亦很貼心，夜間拉麵有點早但很好吃，份量適中。溫泉舒服，早餐味道唔錯和帶有當地特色，可惜未能與館內秋田犬見面。如果再有機會到大館也會考慮入住

大館駅に近く、秋田犬の里の向かい側に位置し、交通便利です。夜鳴きラーメンや朝食込みの値段が手頃で、よかったと思います。

深夜才到，離車站有段距離，會經過忠犬八公的像，大概走十分鐘；頂樓有澡堂，房間乾淨，很棒的旅館，下次還會去住。

最新の設備のホテルではありませんが　大浴場があり　夜泣きラーメンのサービスが嬉しい 駐車料金が無料なことも良い点です　ビジネスで宿泊するには十分な設備を備えていると思います 仕事で来ているので　周囲の観光地を知りませんが　秋田犬に関する施設があるようです