Gastnutzer
16. Oktober 2023
Very tired and shabby hotel. Stained carpets and badly in need of a lick of paint. Stayed for 3 nights as part of a trip to watch rugby World Cup. On the 2nd morning reported that the shower head had come off the hose. Got back to room at midnight and it had not been fixed. Not hard for housekeeping to have spotted the shower head sitting at opposite end of bath to hose. So 2 mornings out of 3 unable to get a proper shower. The hotel is understaffed. Hotel bar opening hours are a bit random. Overall this is a 4 star only in the eyes of Novotel. All in all my recommendation is “don’t unless you have no choice”
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