SilverCloud Hotel and Banquets

AC was not working in room after many attempts AC not repaired and after trying for 1-1.5 hrs. Allotted another room after repeated request.

not good for family. rooms are very small and old. food also average. room are not shown as picture.

Location is middle of the city, environment is good, staff is excellent and helpful. Food is awesome and testy. Room offer-red by hotel, is very clean and hygiene. Riverfront view from hotel is awsome.

I didn’t stay in this hotel and now they are not answeing my calls for refund. Request you to refund ny amount as its booked erroneously

The staff was very good and a good experience but the cleaning was a little poor. But the whole experience was very good.

Honestly the hotel was good and also our experience at the Hotel. Rooms were good, spacious and clean. The only thing that hampered our experience is behaviour if Mr. Vicky. He was very rude to the extent that I suggest the hotel management to pls send him for a refresher course on how to talk to guests. On the other hand Mr Bharat was very polite, accommodating and understanding to the guests need. I saw stark difference in both the front office staff. I would surely recommend this hotel sans Mr. Vicky.