Gastnutzer
9. Februar 2025
I faced several issues during my stay, which initially made it uncomfortable. However, the new General Manager, Mr. Dinesh, was extremely professional and helpful. He listened to my concerns carefully, took immediate action, and ensured that all problems were resolved efficiently. His proactive approach and dedication to guest satisfaction truly stood out. Unlike many managers who simply offer apologies, he provided real solutions and followed up personally to make sure everything was in order. Thanks to his efforts, my stay became much more pleasant. With his leadership, I believe this hotel is in great hands.
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