Terraza de Luna

Decent hotel, clean, good bed but the courtyard design makes it quite loud, earplugs are a must. Breakfast is decent and overall good experience. Sell water bottles for 4 Soles. Has a hair dryer but a bit weak. Hot water good and towels enough

This may be the worst place I have stayed in thirty years. I admit I usually stay at a minimum of four star places and price is not a huge concern for me, but choices were limited. The communication was good with the hotel but they asked me to pay up front using their own payment system in a separate email even though it says. “Pay at The Hotel,” on **********. The room had absolutely no storage. There was one table, a very small coat rack and one nightstand. There wasn’t a drawer in the place. There was one outlet in the bedroom, no hooks or towel rack for wet towels, no face tissue and the safe was broken. The breakfast was also terrible except for the lady who would cook you an egg to order.

It was really nice to stay in this hotel. The room is comfy,and the hotel staffs are really helpful, especially Victor helped me a lot, gave me many helpful information about Machu Picchu and the traffic. I really recommend this hotel.

Beautiful, having help with my luggage getting off the train was awesome! Everyone is friendly and kind. I like air conditioning and they didn't have it, but they gave me a fan, and I switched to a window that opened outside... I loved the window, there was flute music and dancing under the window at night..so charming!

This is a great place! The hosts are super welcoming and friendly. They helped us with all our needs, including meeting us at the train station and helping us carrying our luggage. The bed is comfortable and super clean! We particularly loved the hospitality of Victor and Monica. We recommend this hotel ❤️

All the staff was so good. Victor helped us with everything that we needed. The breakfast was so good clean and delicious. You can go to the top and she the small town. I will come back again. Thank you so much TERRAZA DE LUNA

Pésimo hotel. Sin ventiladores ni calentadores en cada habitación ni tampoco suficientes para satisfacer las necesidades de la huéspedes, ventanas que dan al pasillo donde pasa la gente (imposible dejarlas abiertas por las noches por seguridad y privacidad, así que toca dormir encerrado, sin ventilación ni manera de controlar la temperatura), personal de recepción inepto, grosero e inútil. Incapaces de resolver la más mínima situación. No sé responsabilizan de sus deficiencias y culpan cobardemente a la agencia de viajes. Por si fuera poco, acceso difícil y complicado: si tienes la mala suerte como yo de que te asignen al 5to piso o si quieres desayunar, hay que saber que el desayuno es en el 6to piso y el elevador "casualmente" deja de funcionar el día que llegas a hospedarte. La peor opción sin lugar a dudas para hospedarse en camino a Machu Picchu. Elígelo sólo si quieres arruinar tus vacaciones por una mala experiencia en un hotel atendido por personas que no tienen la más mínima idea de lo que significa servicio al cliente.

Las ventanas de muchas habitaciones dan al pasillo interno, no se puede evitar la luz del pasillo, no tiene persiana una simple cortina que no cierra bien. El ruido es infernal, no pude pegar un ojo. No tienen shampoo, ni crema de enjuague. No hay toallas de mano. En el desayuno no hay una misera tostadora. Definitivamente una experiencia para el olvido.

Aguas Calientes est très loin d’être une ville agréable mais est incontournable pour profiter du site de Machu Picchu. Cet hôtel où nous avons passé une nuit est tout à fait correct avec une chambre confortable et spacieuse. Nous avons pu profiter d’un petit déjeuner tout à fait satisfaisant de très bonne heure avec un service attentionné et avant de prendre le bus pour monter vers le site de Machu Picchu. Nous avons pu laisser sans problème nos bagages à l’accueil pour cette visite.