Anantara Al Jabal Al Akhdar Resort

Wenn ich das Anantara Al Jabal Al Akhdar betrete, fühle ich mich sofort an einen Ort der Entspannung versetzt und es ist, als ob die Zeit stehen geblieben wäre. Zweifellos waren die Servicestandards von Anfang bis Ende äußerst tadellos. Ich bin sehr erstaunt, dass die Mitarbeiter alle sehr höflich und sehr freundlich und entgegenkommend sind. Besonders beeindruckt bin ich von Cristina, einer Mitarbeiterin des Bella Vista Italian Restaurant. Cristina war so freundlich und hat es geschafft, dass wir uns auch bei einem Abendessen wie zu Hause fühlten. Die Liebe zum Detail ist überwältigend und ich bin von der Auswahl am Frühstücksbuffet so beeindruckt, dass ich die Qual der Wahl habe. Dennoch ist die Aussicht absolut atemberaubend und jedes Mal, wenn ich an den Aussichtspunkten des Hotels stehe, bin ich immer wieder erstaunt über die Großartigkeit der Schluchten, die das Hotel überblickt. Dieser Ort ist ein Muss für jeden, der luxuriöses Wohnen, eine herrliche Aussicht und exzellente Servicestandards wünscht.

Our stay at Anantara was okay but nothing more. To start with something positive, the staff was really friendly and attentive which was great! Breakfast was outstanding as well and the architecture od the hotel was beautiful. Other things, however, were simply not good enough for the price you pay. Firstly, no one was at the entrance to greet us when we arrived with our car. We had to find the parking and get back to the hotel ourselves which is definitely not standard for a 5-star hotel. At check-in, they just assumed that my name (Alexandra) is a male name and didn‘t even talk to me, just to my partner. I would expect for them to get that this is a female name or just ask who uf us this is. The welcome was overall very hectic, the guy who showed us to our room was friendly, but extremely stressed and rushed. There are no showers at the pool which is not very hygenic. In the evening at the bar, they served the red wine way too warm. Also, you never, ever serve 250ml of wine all in one glass. In the same bar, they played really loud party music which was such a pity and quite inappropriate and somehow destroyed the ambiance. How about some discreet music such as jazz, classical music etc. which fits the vibe of the scenery/mood way better? Moving on to our room, the shelf in the shower where you can put your shampoo bottles was broken and losely fixed. Overall, a lot of things were not 5-star hotel like and disappointed us. If you pay $700 for one night, you can expect more. We would not visit again.

The infinity pool villa we stayed in was beautiful! Although it was only one night I enjoyed my time, the weather was good but it became cool at night. Sahan, the person who checked us in was very helpful and welcoming, he gave us a tour and prepared our villa very nicely and provided everything we asked for. My friends and I had lunch at the Italian restaurant and enjoyed the view at Diana view point. We picked up some fresh fruits and then spent the rest of our time in our beautiful villa ❤️ I would comeback again for sure. Although I would like to point out that the toilet emanated bad sewer smell that can be fixed by adding an air refresher, also when I checked out one of the staff made a mistake with the amount given to me but later they contacted me and fixed the problem and apologized for the hassle.

Worth it

Anantara Jebel Al Khadra Resort은 자연 속에서 편안한 휴식을 즐기실 수 있는 곳입니다. 산과 하늘이 어우러진 아름다운 풍경과 함께, 리조트 내의 편안한 분위기가 고객들에게 평화로운 휴가를 선사합니다. 레스토랑에서는 신선하고 풍성한 요리를 맛볼 수 있으며, 스파에서는 몸과 마음을 힐링하는 특별한 경험을 제공합니다. Anantara Jebel Al Khadra Resort은 자연 속에서의 휴가를 원하시는 분들에게 최적의 선택지가 될 것입니다.

Самый лучший сервис, который только встречали! Все было превосходно