Romantische Hotels in Acapulco

Ein absolut tolles Hotel! Wir hatten eine Casita mit privatem Pool und das Zimmer, der Pool und die Aussicht waren fantastisch! Die Mitarbeiter alle super freundlich und der Service hervorragend. Man wird mit kleinen Autos von der Rezeption zum Zimmer und auch zurück gebracht. Wenn man Eiswürfel oder anderes benötigt sind die Mitarbeiter sofort zur Stelle. Das gratis Frühstück wurde innerhalb von Minuten über eine Klappe ins Zimmer geliefert. Alles in allem können wir das Hotel nur empfehlen!

Das Zimmer, das uns gegeben wurde, war in einer Wohnung, die in Wartung war, sie machten früh Reparaturgeräusche und war sehr traurig. Der Blick, den er uns angegriffen hat, war auf eine Tennishalle und ein ziemlich unachtsames Gebäude, das nicht dem Hotel angehört, was unsere Erfahrung sehr verlierte. Das Zimmer ist im Allgemeinen alt, früher gab es in der kleinen Küche Werkzeuge, jetzt ist nichts, sogar das Kühlschrank entnommen, nur die Mikrowelle verlassen. Das WiFi war zu langsam, sie laden nicht soziale Netzwerke, die Reinigung, regulär, da sie das Zimmer nicht behinderten, sie beschränkten sich auf das Bett. Der Service in den Wäldern ist langsam, sie haben nur wenige Käfig, obwohl sie eine hohe Saison sind, und die Wäldern, die die Betten des Wäldern bedecken, sind verpasst und alt. Der Service für Wäschetücher gibt Ihnen einen pro Person pro Tag, und Sie können nicht verlangen, dass Sie sie für eine Trockenheit wechseln, Sie müssen die gleiche bis zum nächsten Tag bleiben. Das positive ist die Nähe und hervorragende Lage direkt im Zentrum des Acapulco Bay, vor einem Einkaufszentrum mit Restaurants und Geschäften. Ein paar Schritte ein Souvenir- und Handwerksmarkt. Und wenn Sie Essen oder Service für Apps bestellen möchten, kommen Sie in Minuten zum Hoteleingang. Die Bäume sind gut, aber sie können ihre Reinigung verbessern, denn das Wasser ist ziemlich turbulent, vor allem bei Erwachsenen, das ist ein großer Vorteil, wenn Sie nicht mit Kindern reisen und wollen sich entspannen.

The building has an intriguing shape and there are many pools. It’s also right in La Condesa Beach. Ideal location, you would think. BUT…. 1. After checking in, I found a very dirty washroom sink, and called down to report it. The woman who arrived waved her hand dismissively but I stood my ground and she cleaned it. Turns out the drain is clogged so even if the poor cleaner did her job the first time, the previous guest’s hair and muck would ring the sink unless you took special care. Annnd the sink was never fixed the whole time I was there. 2. At checkin I got a band slapped on my wrist and later realized every guest got one. It showed you belong on the property. Also they come in different colors: White means a basic stay; red means breakfast included and purple means all inclusive. So yea others will know what you’re paying for during your stay. 3. The beach is pretty good except it’s a pirate’s cove — meaning that because of the vagaries of Mexican law, though Hotsun has a great location and a piece of the beach for its guests, where you can generally sit free, the spots nearest the water belong to the government. So if you sit in the lounge chairs and under the tents nearest the waves, you have to pay different guys who keep changing the price every single day. If you land on a cruise ship from some far-flung country you may not be aware of this. Those guys, wearing uniforms of some sort, also sell drinks that are exorbitantly priced. Before you figure out they have nothing to do with Hotsun, you may be taken for a ride. I was. Also, every 1-2 mins of every day, vendors descend on the beach with all sorts of things for sale. In one day I was asked to buy grilled shrimp on a stick, coconut water with jelly, sun hats, fridge magnets, massages, boat rides, oysters, sun dresses, sunglasses, beach floats, tattoos, braids, sunscreen, sand boots and a serenade from a nice old man with a guitar. People have to make a living, yes, and the law makes Mexican beach space very democratic, but I wish the hotel, which took a $200 MXN returnable deposit to give me a towel to lie by the pool for the duration of my stay, had warned me about the Wild West nature of the beach where it is located, and pointed out which uniformed person belongs to the hotel and a head’s up so I could buy at my own risk. I said “No, gracias” maybe 90 times during that one week. 4. The noise, oh the noise. El ruido comes up to the hotel’s top floors and grabs you by the neck: Music, laughter, children squealing, etc. These are usually all marvelous aspects about living on planet earth, but when you can’t sleep because a group at the hotel is holding a party on the beach and the thump thump thump of reggaeton is blaring deep into the night and giving you a headache, the conclusion is the hotel is not prioritizing the comfort of the rest of its guests. If this is your jam, go for it. But for many it would be a frustrating experience all around.

Should you visit Acapulco (highly recommend!) do stay at the Mirador: it is clean, it is secure, the staff are lovely and helpful, and you can sit in the lobby or one of its restaurants and watch the famous cliff divers of Acapulco to your heart’s content. Our room was dated but clean - beds were comfortable, air-con worked well, shower was ok, basic toiletries included (soap bar, shampoo), 2 bath towels and 1 hand towel. No coffee in the room as other reviews have mentioned - but based on stays in other hotels in Mexico I don’t think it’s a thing here. The swimming pool was clean and we had it to ourselves. (There are a number of steps down to it but the hotel sits on a cliff after all). We had dinner in the restaurant one night and the food and service were very good. Cheaper options are available nearby but you don’t get the incredible view over the sea and of the amazing cliff! Breakfast is worth it - plentiful food and coffee. Part of this experience is the nostalgia - the Mirador used to attract the famous and has served as a filming location. Doubtless there are newer, smarter places to stay in Acapulco. But this place has history and soul. Sure it’s seen better days, but haven’t most of us?

Ich war vom 30.12.2009-07.01.2010 zum 5mal in Acapulco. Da ich diesmal ziemlich spät gebucht hatte , war über einen deutschen Reiseveranstalter( Meiers Weltreisen) nur noch dieses Hotel buchbar. Im katalog wurde dieses Hotel mit 3 Sternen bewertet , was man vor Ort auch als akzeptabel ansehen konnte. Ich möchte nochmal erwähnen das die 3 Sterne für mexikanische Verhältnisse vollkommen in Ordnung sind. Das Calinda liegt direkt am Strand in der Nachbarschaft zu anderen Hotels. Einkaufsmöglichkeiten,Bars und Restaurants sind in unmittelbarer Nähe und ideal zu Fuss zu errreichen. Mit öffentlichen Bussen die direkt vor dem Hotel sind erreicht man in kurzer Zeit die Altstadt oder andere Sehenswürdigkeiten. Es gibt 2 Pools die viel zu klein sind und während meines Aufenthaltes fast täglich überbelegt waren. Der Strandabschnitt des Hotels ging so , habe in Acapulco schon bessere erlebt. Vom Frühstücksbuffet, welches ich mitgebucht habe war ich nicht begeistert. Das Buffet ist eher auf mexikanische Bedürfnisse zugeschnitten als auf ausländische Touristen. Das heisst wer morgens schon Burritos, Tacos und andere warme und scharfe Gerichte mag dem wird es gefallen. Aber im Gegensatz zu anderen Hotels gab es kein Toast, keinen Wurstaufschnitt, keinen Yoghurt oder Käse. War für mich gewöhnungsbedürftig. Die Zimmer geräumig und waren für den Zweck der Übernachtung ausreichend. Allerdings sollte man nicht barfuss über die gefliesten Böden laufen,da sie leichte Bauschäden aufweisen. Die Zimmer werden jeden Tag gereinigt und auch die Badezimmer sind in einem orentlichen hygienisch sauberen Zustand. Das Personal war stets freundlich und zuvorkommend. Alles im Allen ist das Hotel schon in Ordnung für mexikanische Verhältnisse und für den Preis.

This hotel exceeded expectations and was a pleasant experience overall. Large rooms with ocean views, very clean environment, delicious food and friendly staff. A special shout out to Victor at the bar and Reyna the tortilla chef, such a pleasure to deal with! Catering to a mostly national clientele, it was even more fun to enjoy a vacation like the locals.

I will start off with the positive and give 5* to the 3 waiters in the Bambuco Restaurant. David M who has always made my previous visits to Hotel Elcano Bambuco Restaurant a lovely experience in dining. David is a personable, pleasant young man and speaks excellent English. This visit in January I also had the pleasure of being served by Rigoberto who is pleasant and speaks English. And I can not forget to thank the pleasant Pablo at breakfast who always with a smile would bring over when ever he saw me two Concha (delicious sweet breads). Pablo also speaks English so he was the only one at Breakfast that knew what kind of bread rolls I wanted. I booked an all inclusive package with Sunwing Vacations to Hotel Elcano from January 11 to 18 and stayed in room 815. I am sure the Reservations Manager and Director of Hotel Elcano knows who I am and did not really care that they might lose me as a returning guest. One of the many reasons I returned to Hotel Elcano in the past is because I enjoyed having the choice of Buffet or Set Menu at Lunch and Dinner. I also enjoy their food, their wonderful presentation of their dishes and their excellent service by their waiters when I order from the set menu. This trip in January I was told by the Hotel Elcano Reservation Manager according to this years contract with Sunwing, Hotel Elcano has arranged for all meals to be buffet unless the hotel does not have many guests on specific days then it will be Set Menu. I told the Reservation Manager that my contract with Sunwing is still the same indicating lunch and dinner buffet or set menu. I even had a copy of my contract with me of what is included in my all inclusive package that I purchased through Sunwing. I was told by the Reservation Manager that it was Sunwing responsibility to inform their customers of the change and I would have to speak to Sunwing. So I made a complaint with Sunwing Representative onsite in Acapulco and I was told I have to speak with Guest Services Desk at the resort, since this is internal resort information that has to be managed with them. What a disappointment! This really ruined my enjoyment of my stay at Hotel Elcano. Hotel Elcano also changed their Dinner Hours which was only available from 7:00pm to 9:00pm. Sunwing website indicated the Dinner hours are from 16:30 to 22:00. The limited Dinner Hours set by Hotel Elcano for Sunwing guests became a big inconvenience for me. Because of the limited two hour time frame to have Dinner at the hotel denied me the opportunity to arrange other activities in the evening to enjoy in Acapulco. Whoever is familiar with Sunwing knows who is at fault and I know there were other complaints at other resorts in Acapulco with similar situations having problems getting what they paid for. I feel though that Hotel Elcano could of rectified the situation at the moment since this was my third visit to their hotel.