Ashley Jayne
28. November 2024
The room was not as advertised, and was basic and not worth the price paid. Very misleading photos, raised concerns with the manager and all he could say is that it was photoshop and I can cancel through the third party- which takes 14 days so not an option at the time. The room is fine and all amenities you need are in there. but just advertised as a more luxurious stay than you receive. Some people rely on the photos of the rooms when picking from half way across the world, I suggest updating the site to reflect the room correctly to avoid any other upset customers. Overall the staff were friendly, including security guard and location ok. Right near Abu Dhabi mall.
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