Our first impression of the hotel was very positive. Being located a 5-10 minute walk from the loud centre of San Vito di Capo, it seemed like the perfect place to get some respite after a very intense, stimulating day. Unfortunately, that's definitly not the case. I'd like to start with the positives though. THE GOOD The best thing about this hotel was definitly the staff, which was always very helpful, kind and accomodating of our wishes. We felt very well taken care of at all times during our stay. The rooms were nicely decorated and clean. Even though they might seem a bit dated, in my opinion - it only added to the charm. All beds were very comfortable, including the pull-out sofa, which was quite a pleasant surprise. The breakfasts were well, maybe not the most nuitricious, but if you like starting your day with something sweet you'll enjoy it. (the cornettos and the cake were absolutely delicious and the fruit fresh and sweet) THE UNBEARABLY BAD What struck me as soon as I entered the room was very poor noise isolation. It didn't bother us during the day (even though our neighbours were quite noisy), because we spent most of the days by the pool or on the beach. In the evening however, it proved to be incredibly bothersome. There is a night round of ENTERTAINMENT starting from 9pm and lasting until midnight. What it meant was loud and pretty annoying music blasting from the speakers. The staff was very kind as to turn it down a little bit on request. They couldn't turn it down all the way because of, I assume, hotel policy, even thought literally nobody was joining in on the fun or even staying at the bar. I expected some kind of animations, as this hotel very proudly proclaimed itself a family-friendly resort, however, for the same reason, I figured it would allow for some sort of kid-friendly sleeping schedule. I don't care about my eardrums anyway, so I slept with white noise playing on full volume on my headphones, but I imagine it's not really an option if you're staying with younger kids or if you're more prone to overstimulation. It truly wouldn't bother me if I had any idea what I was signing up for. If there was any sort of information about the entertainment programme on the hotel website, I most likely would've just picked a different hotel and avoided a huge dissapointment. Instead, the marketing focuses on ”moments of relaxation” or ”allowing a peaceful and enjoyable vacation for the whole family”, which is frankly - very misleading and unfair to potential guests. SUGGESTIONS To avoid future misleading potential guests I'd consider highlighting the entertainment programme on the resort's website, INCLUDING the hours the music is playing. Or cutting down on the animations in the late hours of the evening (and at the very least, staying flexible if the demand for late-night entertainment is very low), which would make the Cala Mancina Village a very pleasant place i'd happily visit again. Reconsidering your marketing stra
Super
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