Lake Wendouree Gastfamilien

Cons ...I chose this accommodation due to the pictures and facilities that were offered. I am most disappointed with not having a properly working gas heater in the apartment. I was expecting a log gas heater as stipulated but instead an old gas heater that has a fault in the filter and turns off. The other heater/cooler is not big enough for the floor space and took up to 3 hours to heat the room. As for the tiny heaters in the bedrooms that don't heat up anything. The bathroom lights/heat thing has one glob not working. The fan/light in the living room doesn't work. We tried as stated in the rules to turn it on. And yes we turned it on at the wall and tried the remote it came with. Motor needs repairing. As for complementary toiletries, four adults have to share one tiny shampoo and conditioner bottle and two small soaps for 3 nights. Lucky I took my own soap. One a 1/4 roll of loo paper as well. Not a big deal but for the amount paid, I should not have to bring my own loo paper. It took me so long to find cups, plates ect. That were spead out in diffrent cupboards. Put coffee cups in the cupboard above the kettle or even Maybe have them altogether to make it easier to find. I have stayed in some lovely places and unfortunately was very disappointed in this one for the price. This is a very expensive place to stay for very little. Coming from a warm climate to Ballarat and not being able to get warm is the most disappointing thing of all. No Netflix as stated, but a very old Austar set up. Lots of things on the facility page that definitely were not included. Perhaps state which apartment has what in your advertisement to help people make a choice. I thought they would all have the same amenities. At least the basics anyway. Paying almost $1000 for 3 nights I could have been in Palm cove for a week at Peppers Beach club. I might suggest to maybe put usb outlets in so travellers don't have to bring their own plugs. Pros... The only real positive thing was the main bed. Very comfortable and large. Was quite clean except the sheet wasn't on properly and wasn't folded under mattress as you would expect.