My husband and I were in Ames for a wedding and to celebrate my/our birthday with my twin. The Gateway was near the wedding venue as well as the Iowa State campus. We had a wonderful stay. Like many hotels now, they do not offer daily room servicing, but we are accustomed to that - gotta change with the times! There was clear notification in our room that daily room Our room was spotlessly clean, well stocked, and with a very comfortable bed and linens. When we needed it, we had very prompt service. Our remote for the TV didn't work, and the maintenance worker was at our room in five minutes or less to exchange it. We ran out of coffee to have for our second morning, and the front desk person said they'd bring it right up, and we knew they meant it. We told them we were just going out, so we'd stop at the desk to get it. They had it ready and waiting for us. All the staff was so friendly and helpful. Our room had been recently updated, including the bathroom, and we loved the convenience of a huge vanity with plenty of room for makeup, etc. The shower was large and elegant, unique in several way, including the ability to switch from a rain shower head to hand held. We loved the barn door effect on the bathroom. We had dinner and breakfast in the hotel restaurant and cocktails in the bar after we returned from the wedding. Savannah, the bartender, was friendly and served us some drinks of her own design. Wait staff at both meals did an outstanding job. Overall, we had a simply wonderful stay. Our only recommendation would be to have both elevators running, but even with just one, it was not a real inconvenience. We'll be back and highly recommend the hotel, restaurant, and bar.
Sehr gut
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